Terms & Conditions
By contracting the services of Honeycomb, you are required to read, understand
and accept the following terms and conditions as part of the performance contract.
1.0 DEFINITIONS
All definitions refer to the content of the ‘Performance Contract’ schedule and the following Terms and Conditions document.
The agreement is made on the date shown in ‘Performance Contract’ between the ‘Client’ (‘you’) of the one part and ‘Honeycomb’, hereinafter referred to as the ‘Artist’ (‘we’, ‘us’, ‘our’), of the other part.
The Client engages the Artist to provide entertainment Services as outlined in the Performance Contract on the date specified, at the venue specified and at the fee(s) schedule specified.
Interpretation
Definition: In these Terms, the following definitions apply:
Booking: the booking of the Artist for an event or function made available via our Website or email.
Charges: the charges payable by the Client for any Booking in accordance with Condition 3.2 below.
Client: the person(s) (including business and corporate clients) who makes a Booking.
Artist/Entertainer: band(s) / performer(s) who is to provide entertainment during the event / function for the purposes of the Booking.
Services: services supplied or to be supplied by the Artist to the Client in accordance with the Booking.
Website: the website at https://www.honeycombduo.co.uk
2.0 GENERAL
The contents of the entire Terms & Conditions are subject to review and may change without notice.
These Terms & Conditions shall be governed by and construed in accordance with the law of Scotland and the parties hereby submit to the exclusive jurisdiction of the Scottish courts.
The Client must ensure that they hold adequate insurance policies in respect of any engagement.
3.0 BOOKINGS
Before attempting to make a booking, please first confirm your wedding date availability and discuss your specific requirements with the Artist.
Bookings requests can be made by emailing the Artist at hello@honeycombduo.co.uk or via our Website.
Once your entertainment requirements have been verbally agreed, a formal ‘Performance Contract’ setting out the details and arrangements of the booking will be sent to you in writing by email.
A deposit is required in order to confirm and secure the Client’s specified date and time of the booking. The deposit can be paid only by a bank transfer.
3.1 Performance Contract
The ‘Performance Contract’ will outline the verbally agreed booking details and your specific requirements for your entertainment.
This document must be read thoroughly, along with these Terms & Conditions, then signed and dated by you (the Client).
The original signed document must then be returned to the Artist by email to hello@honeycombduo.co.uk within 7 days of received the contract.
Failure to return the fully completed Performance Contract and payment of the agreed deposit within 7 days will result in a booking request being cancelled.
3.2 Charges and Payment
The deposit payment will normally be 20% of the total contracted service fee or £100, whichever is greater.
Payment of the deposit must be made by bank transfer within 5 days of received the contract.
The remaining cleared balance payment is due no later than 3 weeks prior to your event date and must be made by a bank transfer.
In the event that full payment is not made in accordance with the terms set out in the booking form/ and unless other payment terms have been agreed by both the Artist and the Client, the Artist reserves the right to cancel the Booking. In the event of cancellation due to failure to pay, the Artist will not perform at the event.
The Artist reserve the right to amend Charges at any time but once a Booking has been confirmed the actual performance fee will not increase. Changes in price will not affect any Booking you have already made that you have already purchased but will apply to any future Bookings. We will inform you of any change in price within a reasonable period before the change is due to take effect.
3.3 Booking Confirmation
Bookings will only be confirmed once the signed and dated contract has been returned by the Client, as well as cleared funds to the full value of the deposit being received.
All deposits paid are NON-REFUNDABLE, unless in the highly unlikely events outlined in section 4.2 of this document.
The Client and the Artist agree that their written, verbal or electronic confirmation of the booking will confirm their acceptance of these terms and conditions.
3.4 Performances, Timings, Variations
Contracted start times are based on the Artist having access to the performance area approximately one hour before the contracted start time. For the avoidance of doubt, the Artist is not responsible for hotel overruns and are not obliged to play beyond the contracted finish time or forego any agreed breaks.
Should the Client wish to change the venue, date or time of their event, this can only be done with the consent of the Artist. While reasonable requests will be considered such consent is entirely at the discretion of the Artist and if consent is given, an amendment fee may be payable. However, in the event that the change is not agreed or on attendance the venue isdeemed unsuitable by the Artist, the booking will be cancelled, the reservation fee is non-refundable and the cancellation terms will apply.
The Artist that is booked will comprise of the standard line-up of musicians as advertised to the Client. However, in the event that a member of the entertainment line-up is unable to perform for reasons including illness or injury, or a member leaving the band altogether, the Artist reserve the right to replace a member with another deputy performer who can perform the entertainment repertoire to the same standard. This does not constitute as a change to your booking and as such any fees paid will be non-refundable in accordance with our terms and conditions.
4.0 CANCELLATION
4.1 Cancellation by the Client
Cancellation of the contract by the Client must be intimated in writing. If the Client wishes to cancel the services agreed in the Performance Contract, the Client agrees to inform the Artist immediately.
All booking / deposit fees are non-refundable.
The cancellation fee applicable will be determined by the notice period given for cancellation as follows:
– 100% of the remaining balance if cancellation occurs within 1-60 days from the event date;
– 75% of the remaining balance if cancellation occurs within 61-90 days from the event date;
– 50% of the remaining balance if cancellation occurs within 91-120 days from the event date;
– The reservation fee only if cancellation occurs more than 120 Days from the /event date.
For the purposes of Condition 4.1 , a day consists of 24 hours running from one midnight to the next.
For the avoidance of doubt, the day on which notice of cancellation is received will be regarded as the first day of the cancellation period and the day of the event will be the last day of the cancellation period. Cancellation will be deemed to have been made when notice of cancellation is received by email and has been acknowledged by the Artist.
All cancellation fees must be paid within 7 days of cancelling the event. Cancellation fees can be paid by bank transfer.
4.2 Cancellation by the Artist
In the highly unlikely event that the Artist is unable to fulfil the engagement due to circumstances beyond reasonable control, including but not limited to, ‘Acts of God’, adverse weather, civil unrest, industrial action or war, the Artist will not be liable for providing refunds
of any kind. Furthermore, the Artist will be entitled to terminate this contract without any liability (other than a full refund to the client), if for any reason(s) the Artist is unable to arrive at the venue and/or is unable to perform, outside the reasonable control of the Artist, including but not limited to the following incidents:
Fire or theft of equipment / vehicle
Illness or injury resulting in the Artist being unable or not fit to perform
Breakdown of vehicle / accident
Severe / unavoidable travel delays
Other emergency
As the contracted supplier, the Artist will only be liable for a sum up to and not exceeding the contracted amount, in the unlikely event of a cancellation.
5.0 VENUE & SETUP
5.1 Permission & Licensing
The Client must ensure that the venue is willing to accommodate the chosen contracted services by the Artist and that the appropriate licenses are in place as required, specific to the contracted services and agreed performance times.
5.2 Setup Time & Access
The Artist will arrive at the venue at the agreed time, to set-up and sound-check the equipment.
It is important that the Artist is given direct access to the venue in which the performance is to be undertaken and that the distance to load the equipment into the venue is as short and direct as possible. Once in the venue, the Artist will require a minimum of one hour with unrestricted access to set up and test the equipment, prior to the agreed start time and also a similar time allowance at the end of the night to set down.
5.3 Required Space
The Artist utilises high quality audio equipment relevant to the performance contract being undertaken.
The Artist will require a space not less than 3 meters wide by 2 meters deep for equipment and to perform, with space available to position audio speakers to each side.
5.4 Power Supply
The Artist will require a minimum of 4 x 13amp wall sockets to ensure an adequate and safe power supply source for the sound equipment used during the performance.
5.5 Equipment Setup
Only the Artist or the dedicated sound technician may operate or move the equipment. The Artist cannot accept responsibility for damage to equipment, or injury to persons caused directly by third party intervention.
5.6 Sound Limiters & Volume
The adjustment of the volume and sound level of any equipment will be as the Client and or the Venue reasonably requires, should the Client and or the Venue request such an adjustment.
The Artist cannot guarantee the quality of the performance should the volume be reduced below the level of a normal reasonably acceptable volume for such a performance.
The Artist cannot be held responsible for non-performance or interrupted performance in circumstances where a sound limiter is set so low that live music performance is either severely hindered or not possible.
6.0 PERFORMANCE
The Artist will provide a performance that is reflective of the Artist’s promotional materials and / or audio / video samples and as discussed and agreed in the Performance Contract.
Unless otherwise stated in the contract schedule, the Artist will provide all equipment necessary for the performance. The Artist will ensure the all such equipment used is in good working order and carries all necessary insurance and certification.
Where reasonably requested to do so by the Client and / or the Venue Staff, the Artist agrees to adjust the volume of the sound equipment as required.
At the time of agreeing to or signing the Performance Contract schedule, the Artist will not be under any contract to a third party which may prevent them from fulfilling the engagement.Except with the express consent of the Client (or where the wearing of certain attire is deemed to be a necessary part of their act) the Artist will be suitably and tidily dressed during their performance.
The Client agrees that if the Artist is threatened, abused verbally or physically by anyone present at any time before, during or after a performance, then the Artist will be entitled not to perform or cease performance immediately, without penalty. All Fees will remain payable by the Client.
The finish time of the performance will not exceed that stated in the Performance Contract under any circumstances.
7.0 LIABILITY
The Client is fully responsible for any damage to equipment used by the Artist, caused as a result of any person and / or guest at your event.
8.0 FORCE MAJEURE
For the purposes of this Contract, a Force Majeure Event means an event beyond the reasonable control of the Artist including but not limited to strikes, failure of a utility service or transport network, personal injury or illness of an Entertainer, death of an immediate family member of the Artist, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental and/or local authority order, rule, regulation or direction, accident, breakdown of transport, fire, flood, storm, epidemic, pandemic or default of suppliers or subcontractors.
The Artist shall not be liable for refunds of any kind to the Client as a result of any delay or failure to perform its obligations under this Contract as a result of a Force Majeure Event.
In the event of the Artist being unable to comply with their obligations to perform due to Force Majeure, the Artist shall inform the Client as soon as they become aware of the Force Majeure event. If the Artist has received payment from the Client before they found out about their inability to perform due to Force Majeure, the Artist must return all payments received in relation to that event on demand.
9.0 PHOTO / VIDEO
The Artist reserves the right to take photographs and / or video recordings during any part of the performance, for self-publicity and promotional purposes.
10.0 USE OF PERSONAL DATA
All personal information that we may collect (including, but not limited to, your name, address and telephone number) will be collected, used and held in accordance with our Privacy Policy available to view at www.honeycombduo.co.uk